Incidents | ovice Incidents reported on status page for ovice https://status.ovice.io/ https://d1lppblt9t2x15.cloudfront.net/logos/33f32c833ce1e85c3832f3c2e5661f89.svg Incidents | ovice https://status.ovice.io/ en Unstable connection to the service https://status.ovice.io/incident/550164 Thu, 24 Apr 2025 06:30:00 -0000 https://status.ovice.io/incident/550164#e0f54abc6cf63d713e119e9248e4b2f6ba06113d56291309c02437693132a7cb April 24, 2025, 6:30(UTC) Connection to the service is currently back to normal. 2025年4月24日 15:30(JST) サービスへの接続が不安定になる状態が発生していましたが、復旧いたしました。 Unstable connection to the service https://status.ovice.io/incident/550164 Thu, 24 Apr 2025 05:25:00 -0000 https://status.ovice.io/incident/550164#408255779b4fa304ce595dd73f8f9241b8c085d2e201ed002425357e7b7ce8aa April 24, 2025, 5:25(UTC) Some users are experiencing unstable connection to the service. We are currently investigating. 2025年4月24日 14:25(JST) サービスへの接続が不安定になる状態が発生しています。現在原因調査中です。 Unstable connection to the service https://status.ovice.io/incident/550086 Thu, 24 Apr 2025 04:20:00 -0000 https://status.ovice.io/incident/550086#36413e3e18c20b687b407f96791cfef5047c06470a4e4c4eb0117cdf2ba704e5 April 24, 2025, 4:20(UTC) Connection to the service is currently back to normal. 2025年4月24日 13:20(JST) サービスへの接続が不安定になる状態が発生していましたが、復旧いたしました。 Unstable connection to the service https://status.ovice.io/incident/550086 Thu, 24 Apr 2025 02:03:00 -0000 https://status.ovice.io/incident/550086#0d2b0fdd939bebfaab59e5c2bed63a4356b8d2fcfd95f1a4724bf0a06496113f April 24, 2025, 2:03(UTC) Some users are experiencing unstable connection to the service. We are currently investigating. 2025年4月24日 11:03(JST) サービスへの接続が不安定になる状態が発生しています。現在原因調査中です。 Unstable connection to the service https://status.ovice.io/incident/514585 Tue, 18 Feb 2025 02:42:00 -0000 https://status.ovice.io/incident/514585#29dc49272b635dc9b3dc25aa7a9cbc113cafb39d4d287b72d635904444f53938 February 18, 2025, 2:40(UTC) Connection to the service is currently back to normal. 2025年2月18日 11:40(JST) サービスへの接続が不安定になる状態が発生していましたが、復旧いたしました。 Unstable connection to the service https://status.ovice.io/incident/514585 Tue, 18 Feb 2025 01:52:00 -0000 https://status.ovice.io/incident/514585#99d05bd75ba9d68d279b19cc8910d90085228228f19965147e83ee5bd8f064bd February 18, 2025, 1:02(UTC) Some users are experiencing unstable connection to the service. We are currently investigating. 2025年2月18日 10:02(JST) サービスへの接続が不安定になる状態が発生しています。現在原因調査中です。 Unstable connection to the service https://status.ovice.io/incident/399280 Wed, 17 Jul 2024 02:40:00 -0000 https://status.ovice.io/incident/399280#0e22753dfff9ab41312af97d5af545a3952747b913db59a24397b65f4d2c2d9d July 17, 2024, 2:35(UTC) Connection to the service is currently back to normal. 2024年7月17日 11:35(JST) サービスへの接続が不安定になる状態が発生していましたが、復旧いたしました。 Unstable connection to the service https://status.ovice.io/incident/399280 Wed, 17 Jul 2024 02:28:00 -0000 https://status.ovice.io/incident/399280#be7d0922bbb22605745784ffad7da8c0471d87fe8a5a483ff0380579c80f9649 July 17, 2024, 2:20(UTC) Some users are experiencing unstable connection to the service. We are currently investigating. 2024年7月17日 11:20(JST) サービスへの接続が不安定になる状態が発生しています。現在原因調査中です。 Difficulty in accessing API server https://status.ovice.io/incident/392270 Tue, 02 Jul 2024 03:34:00 -0000 https://status.ovice.io/incident/392270#fd912ea254a407e4d30daf0cdfec0ef89b13fc18588977767844e99c8db9f6c1 2024年7月2日 12:30(JST) APIサーバーは回復しました。 Jul 2, 2024, 03:30(UTC) The API server has recovered. Difficulty in accessing API server https://status.ovice.io/incident/392270 Tue, 02 Jul 2024 03:18:00 -0000 https://status.ovice.io/incident/392270#5f17db76b6d71617c976b9adb5af65c79552dc246c6906ed7fda6880afe15662 2024年7月2日 11:40〜(JST) 一部サーバーが高負荷状態となっており、アクセスしにくい状態となっております。現在調査中です。 Jul 2, 2024, 02:40~(UTC) Some servers are under high load and it is difficult to access. We are currently investigating. Infrastructure maintenance https://status.ovice.io/incident/387545 Fri, 21 Jun 2024 14:00:00 +0000 https://status.ovice.io/incident/387545#247b53d0b80973f1fd9bafc571cf7fce54c427746e27bb92fdb89e80c02c7f50 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/387545 Fri, 21 Jun 2024 13:30:00 -0000 https://status.ovice.io/incident/387545#4032a3ecb08691502a817e2edec531e784d5d7777058724de97dcff3f07b88e7 the ovice API may be unavailable for a few minutes. Difficulty in accessing API server https://status.ovice.io/incident/387518 Fri, 21 Jun 2024 12:35:00 -0000 https://status.ovice.io/incident/387518#f86be6ccd412a32a33684f519fec414e9deba57946b631711f68d46ad323dde5 2024年6月21日 21:25(JST) APIサーバーは回復しました。 Jun 21, 2024, 12:25(UTC) The API server has recovered. Difficulty in accessing API server https://status.ovice.io/incident/387518 Fri, 21 Jun 2024 11:45:00 -0000 https://status.ovice.io/incident/387518#bce482307493b5f8a00d071ca1dbf521c9e94d8b807d5eb37e1c42bda2f576c1 2024年6月21日 20:40〜(JST) 一部サーバーが高負荷状態となっており、ログインしにくい状態となっております。現在調査中です。 Jun 21, 2024, 11:40~(UTC) Some servers are under high load and it is difficult to log in. We are currently investigating. Infrastructure maintenance https://status.ovice.io/incident/356224 Tue, 16 Apr 2024 16:00:00 +0000 https://status.ovice.io/incident/356224#ffc2e3386f640c0aa29f2d108a31d4d641bd2054e9f78f30816c7015f4f8501f Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/356224 Tue, 16 Apr 2024 15:00:00 -0000 https://status.ovice.io/incident/356224#707c2e2145c014d64b8c02c675333fa0e9f2c51ccfab0a93c562996f6243aedf the ovice API may be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/344530 Fri, 22 Mar 2024 12:40:00 +0000 https://status.ovice.io/incident/344530#d7fb89ca3e18afa7fb6e999a51eea1994a7b1a767d177499d2bcf2cfcd252d15 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/344530 Fri, 22 Mar 2024 12:15:00 -0000 https://status.ovice.io/incident/344530#661e431eee93ca636f30c0395c283f8b726fcba22f1928f0675eb31961715233 the ovice API may be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/337598 Thu, 07 Mar 2024 15:00:00 +0000 https://status.ovice.io/incident/337598#e8420ea44473200da624193d78121afeb4197b64e2e7d8bfde8014996fc13d28 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/337598 Thu, 07 Mar 2024 14:30:00 -0000 https://status.ovice.io/incident/337598#633d82750ca6ac080c63457ededb680c6cf0b9d2fc6c65779d4eb938c1600ab7 the ovice API may be unavailable for a few minutes. Difficulty in accessing API server https://status.ovice.io/incident/329986 Wed, 21 Feb 2024 13:40:00 -0000 https://status.ovice.io/incident/329986#9004d2e55050886bd29ad7efab00c21f665c9c78db52529f845bcfe59a9f2ff0 2024年2月21日 22:40(JST) APIサーバーは回復しました。 Feb 21, 2024, 13:40(UTC) The API server has recovered. Difficulty in accessing API server https://status.ovice.io/incident/329986 Wed, 21 Feb 2024 12:00:00 -0000 https://status.ovice.io/incident/329986#d30d6f50c8c38d110fa25401cd1d34a6079cc420760a8889cee63a711e230cd7 2024年2月21日 21:00〜(JST) 一部サーバーが高負荷状態となっており、ログインしにくい状態となっております。現在調査中です。 Feb 21, 2024, 12:00~(UTC) Some servers are under high load and it is difficult to log in. We are currently investigating. LoadBalancer maintenance https://status.ovice.io/incident/320316 Wed, 31 Jan 2024 12:00:00 +0000 https://status.ovice.io/incident/320316#1371230d2c4bcb0ff72fc6ad9cdc722b8af28135378279f9eba14208803adc23 Maintenance completed LoadBalancer maintenance https://status.ovice.io/incident/320316 Wed, 31 Jan 2024 11:05:00 -0000 https://status.ovice.io/incident/320316#05bfc7d0744d8a98954d8893554482a703e7993cda2d61fa88408b63d8419710 We will update the load balancer configuration. Infrastructure maintenance https://status.ovice.io/incident/319813 Tue, 30 Jan 2024 15:00:00 +0000 https://status.ovice.io/incident/319813#7c097639a482d51efd2f17122cf1643e743d1a003f2840425c994c489dd96525 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/319813 Tue, 30 Jan 2024 14:30:00 -0000 https://status.ovice.io/incident/319813#29a86398a90aee6fd22ae6a3529872aa3df58db2b1ff864c9481bcf6ec37e64c the ovice API may be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/316620 Tue, 23 Jan 2024 15:15:00 +0000 https://status.ovice.io/incident/316620#83b2d26fda08b23e29a8d2f04949378beb1c88902b75e22828d0f18e48845e2d Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/316620 Tue, 23 Jan 2024 15:00:00 -0000 https://status.ovice.io/incident/316620#d58f626292e6abd17a0c987a26fac20b0446c7fe623ad98ab4eb1ee17f498556 the ovice API may be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/315059 Fri, 19 Jan 2024 16:45:00 +0000 https://status.ovice.io/incident/315059#5115d898705cc3bbe8f24087ec52c00506a3cef9edbb91e2160b0c9ba49fcb43 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/315059 Fri, 19 Jan 2024 15:30:00 -0000 https://status.ovice.io/incident/315059#fb6d2ef695ff9d8914b9bf4283b9271de9795cd5e5f0fde14a28efcd9cf226af the ovice API may be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/304814 Mon, 25 Dec 2023 13:30:00 +0000 https://status.ovice.io/incident/304814#5e1378020df4d1f498647e66cfc4cba3f670da0fcbf307b4bd8d9209ca7581a0 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/304814 Mon, 25 Dec 2023 13:00:00 -0000 https://status.ovice.io/incident/304814#5aca97f40eac463571b7084fe3f07804c92cc4fedfacbf2e2ce894efdd2a3525 the ovice API may be unavailable for a few minutes. Infrastructure Maintenance https://status.ovice.io/incident/303343 Thu, 21 Dec 2023 13:00:00 +0000 https://status.ovice.io/incident/303343#fdf71fdb2baee37aed4d112788302fa2418e90fe182da25da3c5ac143243a51e Maintenance completed Infrastructure Maintenance https://status.ovice.io/incident/303343 Thu, 21 Dec 2023 12:45:00 -0000 https://status.ovice.io/incident/303343#87cbc70034af8f320b94d47790749d2af6a9930cfcdc6f20f78d57e1bc077e95 Infrastructure Maintenance Difficulty in accessing API server https://status.ovice.io/incident/298936 Tue, 12 Dec 2023 01:10:00 -0000 https://status.ovice.io/incident/298936#8db14c3056cc20393fcaa5f07b4a3b790a020b5adb194e733045820239150a00 2023年12月12日 10:10(JST) APIサーバーは回復しました。 Dec 12, 2023, 01:10(UTC) The API server has recovered. Difficulty in accessing API server https://status.ovice.io/incident/298936 Mon, 11 Dec 2023 23:45:00 -0000 https://status.ovice.io/incident/298936#382d79eeea96e2655c22b2c85516d63f1618c021bbfb95d8658a59b6d58b1adc 2023年12月12日 8:45〜(JST) 一部サーバーが高負荷状態となっており、ログインしにくい状態となっております。現在調査中です。 Dec 11, 2023, 23:45~(UTC) Some servers are under high load and it is difficult to log in. We are currently investigating. Daily maintenance https://status.ovice.io/incident/278554 Fri, 27 Oct 2023 14:20:00 +0000 https://status.ovice.io/incident/278554#17b8f8a7f10e2c73bafa2cc141bd6b1322a6b674478fe659ac968354681366f1 Maintenance completed Daily maintenance https://status.ovice.io/incident/278554 Fri, 27 Oct 2023 13:50:00 -0000 https://status.ovice.io/incident/278554#992e3ede7cac8d9618731f39fe53783c59eb1ac53e4a368b669e7cd53e4da0f3 Upgrade some components Daily maintenance https://status.ovice.io/incident/277948 Thu, 26 Oct 2023 16:00:00 +0000 https://status.ovice.io/incident/277948#06e9ef50a460256f25c0186fdf97e8b7265fd94974d1169ad33659511e2a724c Maintenance completed Daily maintenance https://status.ovice.io/incident/277948 Thu, 26 Oct 2023 15:25:00 -0000 https://status.ovice.io/incident/277948#65badd307038d6408f1b7cd5e68d3072a098f9ddcb997d5e0a32114e7af6fb15 Upgrade some components Infrastructure maintenance https://status.ovice.io/incident/275447 Fri, 20 Oct 2023 15:15:00 +0000 https://status.ovice.io/incident/275447#8e74513a54f84bb20071de288d7922119cfe5ebdb70cf70328c412786cf1631c Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/275447 Fri, 20 Oct 2023 14:54:00 -0000 https://status.ovice.io/incident/275447#436238179b6e87abf8d7b5ceb819e123c07f40716cc321d0b8d9dc1ceabf6eae We are currently upgrading our infrastructure, the ovice API will be unavailable for a few minutes. Database upgrade maintenance follow-up https://status.ovice.io/incident/269246 Fri, 06 Oct 2023 18:40:00 +0000 https://status.ovice.io/incident/269246#faf7ab64c35fc496552158c552291d2a5805120f12e8fd2c42471fe319d57406 Maintenance completed Database upgrade maintenance follow-up https://status.ovice.io/incident/269246 Fri, 06 Oct 2023 18:25:00 -0000 https://status.ovice.io/incident/269246#ebb344f90b7270e6c603376f841da7cbbd579b3915ff4c2a11376b24584ebb9d this is the follow-up of the latest Database upgrade maintenance Database upgrade maintenance https://status.ovice.io/incident/262881 Fri, 06 Oct 2023 18:00:00 +0000 https://status.ovice.io/incident/262881#ac7df4965ca9c72a6d639b3bc2a67b39eea49dfbd175a589188c0e6af780e8eb Maintenance completed Database upgrade maintenance https://status.ovice.io/incident/262881 Fri, 06 Oct 2023 16:00:00 -0000 https://status.ovice.io/incident/262881#12ac270a929227f7219e89da859fa71afac3706608d5b0fbcd530c11cc8a00e8 We will upgrade the backend Database servers. infrastructure upgrade https://status.ovice.io/incident/264635 Tue, 26 Sep 2023 14:40:00 +0000 https://status.ovice.io/incident/264635#67f8d00b24752d1fc6862ed0b9d249b7b70215171536f69b4054ab7d183a73c2 Maintenance completed infrastructure upgrade https://status.ovice.io/incident/264635 Tue, 26 Sep 2023 14:20:00 -0000 https://status.ovice.io/incident/264635#63ba9735e5a98c8959b4b4f2ec8903ddfbd199bb9e927fa42bb95e55b045a75f We are currently upgrading our infrastructure, the ovice API will be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/258268 Tue, 12 Sep 2023 10:45:00 +0000 https://status.ovice.io/incident/258268#4fba2e762a44c7ebd84a594922cda2119d570337a65925014e9a8842572520a6 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/258268 Tue, 12 Sep 2023 10:40:00 -0000 https://status.ovice.io/incident/258268#f62403f085f5691aaea5036f4629bcf31265ec4dde4a7738d55013276b614bda We are currently upgrading our api network resources, the ovice API will be unavailable for a few minutes. Infrastructure maintenance https://status.ovice.io/incident/239984 Tue, 01 Aug 2023 18:30:00 +0000 https://status.ovice.io/incident/239984#f60c1331e3cd6c6b4482cb0de22cb1884d07543bc00b7f05577af49a70d236d0 Maintenance completed Infrastructure maintenance https://status.ovice.io/incident/239984 Tue, 01 Aug 2023 18:00:00 -0000 https://status.ovice.io/incident/239984#d92202757247eb9ab89f3cc653a231f5da9393b2cc724ca284b1c9596d25fc39 We change the configuration of our infrastructure of API server. Difficulty in accessing API server https://status.ovice.io/incident/237935 Wed, 26 Jul 2023 09:20:00 -0000 https://status.ovice.io/incident/237935#a322cc4f1f3b7a209d41e8b1f22b02c9879b2036e93b2ed103926b4fbd5b5076 July 26, 2023, 9:10〜9:17(UTC) Access to the API server was temporarily difficult, but has been restored. 2023年7月26日18:10〜18:17(JST) 一時的にAPIサーバへのアクセスが困難な状況になっておりましたが復旧しました。 Network configuration changed https://status.ovice.io/incident/237972 Wed, 12 Jul 2023 15:40:00 +0000 https://status.ovice.io/incident/237972#53100bf1b3073e24ea87d719613278e3dbd171b755399da6687c6d8ef56beb3c Maintenance completed Network configuration changed https://status.ovice.io/incident/237972 Wed, 12 Jul 2023 15:30:00 -0000 https://status.ovice.io/incident/237972#b71071392d298322270d5cbf8a6a73864dcc85cce85a4adc197efd113cc3e333 We change network configuration for API server. Unable to access workspace https://status.ovice.io/incident/216690 Tue, 06 Jun 2023 10:34:00 -0000 https://status.ovice.io/incident/216690#919a28198ef6b747dfaeef44c5496970b3456fd3379bf35c4606d5c3ca9871cc June 6, 2023, 10:34(UTC) Some users were unable to access the workspace but it is recovered now. We are monitoring the recovery. 2023年6月6日 19:34(JST) 一部スペースへのアクセスが不安定になる事象が発生しておりましたが、現在回復しました。経過を引き続きモニタリングしてまいります。 Unable to access workspace https://status.ovice.io/incident/216690 Tue, 06 Jun 2023 09:30:00 -0000 https://status.ovice.io/incident/216690#b21039ed38164d18ff1bed5d5ddec15db48dd21bb19a6ad733bb5318e9662399 June 6, 2023, 9:35(UTC) Some users are unable to enter the space. We are currently investigating. 2023年6月6日18:35(JST) 一部ユーザーがスペースへ入室できない状態が発生しています。現在原因調査中です。 Database Update https://status.ovice.io/incident/195904 Thu, 13 Apr 2023 20:00:00 +0000 https://status.ovice.io/incident/195904#085d79af1c495a6cb4f96260e4138d466610a24812da0272d975961d2bd913ff Maintenance completed Database Update https://status.ovice.io/incident/195904 Thu, 13 Apr 2023 19:00:00 -0000 https://status.ovice.io/incident/195904#760baa776c6d225ef023d3cc7b00a64733dc4d6e0df2ccc9f15a478edb46248c April 13, 2023, 19:00(UTC)〜 20:00(UTC) The application will experience a drop of performance to handle a database upgrade. A slight downtime may occur for 2 second. Database update https://status.ovice.io/incident/191022 Thu, 30 Mar 2023 17:30:00 +0000 https://status.ovice.io/incident/191022#9aef35c4a89e22f2ec49952ca020d955c8620a69bbe69c2c9c99eb1efbcd0597 Maintenance completed Database update https://status.ovice.io/incident/191022 Thu, 30 Mar 2023 16:00:00 -0000 https://status.ovice.io/incident/191022#9417990aa24cedb843b86901d95b0f63899abcc8e3fa8ee58af00236eff60669 You might face some service disruption during this period, please be patient as we are currently updating our database. Unable to access workspace https://status.ovice.io/incident/187789 Wed, 22 Mar 2023 06:37:00 -0000 https://status.ovice.io/incident/187789#69f0df8ce3e6a79958284f65a3309851c6ad8d6a85b007461b5ad301ccb021f8 Mar 22, 2023, 06:36(UTC) Users were unable to access the workspace but it is recovered now. We are monitoring the recovery. 2023年3月22日 15:36(JST) スペースへのアクセスができない障害が発生しておりましたが、現在回復しました。経過を引き続きモニタリングしてまいります。 Unable to access workspace https://status.ovice.io/incident/187789 Wed, 22 Mar 2023 06:17:00 -0000 https://status.ovice.io/incident/187789#6da8aa243e28d062a760a5ddf9bf80c424c2e5c0957e5f75edff6c00384d2356 Mar 22, 2023, 06:17(UTC) Users are currently unable to access the workspaces or use functions properly. We are currently investigating. 2023年3月22日 15:17(JST) スペースへアクセスにできない、機能が正常に利用できないなどの問題が発生しています。現在調査中です。 API resource upgrade https://status.ovice.io/incident/174820 Mon, 13 Feb 2023 16:55:00 +0000 https://status.ovice.io/incident/174820#b7fcf6c7d8f7edf6802c3284c409032b83206543db5d0dbb76913944fc9feeb3 Maintenance completed API resource upgrade https://status.ovice.io/incident/174820 Mon, 13 Feb 2023 16:45:00 -0000 https://status.ovice.io/incident/174820#771b5bf2581d0f992e67164799d8e6de8f679a24fb2664dee422c9b291c45574 We are currently upgrading our api network resources, the ovice API will be unavailable for a few minutes. Unable to access the workspaces https://status.ovice.io/incident/172441 Tue, 07 Feb 2023 06:23:00 -0000 https://status.ovice.io/incident/172441#495a1cbda98ccb4903ac38d7c3bf9e009851f9bca6fdcaed2d8f3dc1b66f3641 Feb 7, 2023, 6:20(UTC) Users were unable to access the workspace but it is recovered now. We are monitoring the recovery. 2023年2月7日 15:20(JST) スペースへのアクセスができない障害が発生しておりましたが、現在回復しました。経過を引き続きモニタリングしてまいります。 Unable to access the workspaces https://status.ovice.io/incident/172441 Tue, 07 Feb 2023 05:29:00 -0000 https://status.ovice.io/incident/172441#8ed7f1eeac703e01722ba2b7993889e6fca1920e03d062aef122303e57c8b1fb Feb 7, 2023, 05:20(UTC) Users are currently unable to access the workspaces or use functions properly. We are currently investigating. 2023年2月7日 14:20(JST) スペースへアクセスにできない、機能が正常に利用できないなどの問題が発生しています。現在調査中です。 Problem of being disconnected from space https://status.ovice.io/incident/172102 Mon, 06 Feb 2023 07:01:00 -0000 https://status.ovice.io/incident/172102#a89cceb05f71564d9106be580dc0315bdd17ba816cde4af76a45a9daddd3cd56 February 6, 2023, 6:22(UTC)〜6:33(UTC) One of servers were down and some users were disconnected, but access has been restored. 2023年2月6日 15:22(JST)〜15:33(JST) 一部サーバがダウンし、一部のユーザの通信が切断されましたが、復旧しました。 Unable to access the workspaces https://status.ovice.io/incident/167511 Tue, 24 Jan 2023 02:24:00 -0000 https://status.ovice.io/incident/167511#ef9deb466ea1ce096de5dffb5c73fe2e214fd258c86a4e60bb12775c95d015b2 Jan 24, 2023, 02:20(UTC) Users were unable to access the workspace but it is recovered now. We are monitoring the recovery. 2023年1月24日 11:20(JST) スペースへのアクセスができない障害が発生しておりましたが、復旧いたしました。経過を引き続きモニタリングしてまいります。 Difficulty in accessing API server https://status.ovice.io/incident/150743 Thu, 05 Jan 2023 00:28:00 -0000 https://status.ovice.io/incident/150743#83da263fa455e7ca930f4d4b8dabc558b0ab153d07f077cfb2c3b13d55dfd47d Jan 5, 2023, 0:00~0:04(UTC) 
The high load condition has been resolved. 2023年1月5日 9:00〜9:04(JST)
 高負荷な状態が発生しておりましたが、復旧いたしました。 Difficulty in accessing API server https://status.ovice.io/incident/148692 Wed, 28 Dec 2022 00:05:00 -0000 https://status.ovice.io/incident/148692#67a4b55facd0613885e227730677e9390032c0c6e848b943ad34527d2f7e9aa7 Dec 28, 2022, 0:00~0:03(UTC)
 The high load condition has been resolved. We apologize for the daily inconvenience. We are considering another plan because the measures taken until recently were not very effective. 2022年12月28日 9:00〜9:03(JST) 
高負荷な状態が発生しておりましたが、復旧いたしました。 連日ご不便をおかけし申し訳ございません。 先日までの対策の効果が薄かったため、別案検討中です。 Difficulty in accessing API server https://status.ovice.io/incident/148445 Tue, 27 Dec 2022 00:04:00 -0000 https://status.ovice.io/incident/148445#da8ffd3a0a7454a22b95b2355a8686b161b0a27e60266e95be584c2bdaae3192 Dec 27, 2022, 0:00~0:03(UTC) 
The high load condition has been resolved. 2022年12月27日 9:00〜9:03(JST)
 高負荷な状態が発生しておりましたが、復旧いたしました。 Difficulty in accessing API server https://status.ovice.io/incident/148225 Mon, 26 Dec 2022 00:05:00 -0000 https://status.ovice.io/incident/148225#bc445e3d902ab3d4e13779db6626ccf011a9ae483e8e4581ffdffc70d2344f47 Dec 26, 2022, 0:00~0:04(UTC) 
The high load condition has been resolved. 2022年12月26日 9:00〜9:04(JST) 
高負荷な状態が発生しておりましたが、復旧いたしました。 Difficulty in accessing API server https://status.ovice.io/incident/144749 Tue, 13 Dec 2022 11:45:00 -0000 https://status.ovice.io/incident/144749#1f194b098d01569c2d6c7262a5bbdef89542484f369a9162d3cd0339f38dd468 Dec 13, 2022, 11:36~11:45(UTC) 
The high load condition has been resolved. 2022年12月13日 20:36〜20:45(JST) 
高負荷な状態が発生しておりましたが、復旧いたしました。 Difficulty in accessing API server https://status.ovice.io/incident/144606 Tue, 13 Dec 2022 01:56:00 -0000 https://status.ovice.io/incident/144606#c3946a890aaa469cee794a7dc1041d72f36e616b29eb13988b35cd0802447089 Dec 13, 2022, 1:53~1:56(UTC) 
The high load condition has been resolved. 2022年12月13日 10:53〜10:56(JST) 
高負荷な状態が発生しておりましたが、復旧いたしました。 Difficulty in accessing API server https://status.ovice.io/incident/142086 Tue, 06 Dec 2022 00:02:00 -0000 https://status.ovice.io/incident/142086#dc9ceac56c4ae7b45df9acbe41e5a8fc8ed2401e55ccab25a87d1bfd2ead455d Dec 6, 2022, 0:00~0:02(UTC) 
The high load condition has been resolved. 2022年12月6日 9:00〜9:02(JST) 
高負荷な状態が発生しておりましたが、復旧いたしました。 Difficulty in accessing API server https://status.ovice.io/incident/125820 Wed, 12 Oct 2022 09:26:00 -0000 https://status.ovice.io/incident/125820#8406b0c4fed3ff31b5045ffc833620b9950588654b3cf78a8a1e27fd1bfc6456 Oct 12, 2022, 9:26(UTC) During the deploy of the new feature, the server load got higher and it was difficult to access the space for a few minutes. It has recovered. 2022年10月12日18:26(JST) 新機能のdeployの際に、サーバー負荷が高くなり、数分間、スペースにアクセスしにくい状況が発生しておりました。現在は回復しています。 API server down https://status.ovice.io/incident/111813 Tue, 23 Aug 2022 00:26:00 -0000 https://status.ovice.io/incident/111813#e7979ef7bccd61ea1df45389161d9f6e629fb45edfde55a162e9c216d30a7302 Aug 23, 2022, 0:26(UTC) The API server has been recovered and is now accessible. 2022年8月23日9:26(JST) APIサーバーは回復し、アクセス可能になりました。 API server down https://status.ovice.io/incident/111813 Tue, 23 Aug 2022 00:00:00 -0000 https://status.ovice.io/incident/111813#283dd24cd5d90726ec7eaf85e51242504700aacf0af1656d0a4d11cdb85f5669 Aug 23, 2022, 0:00(UTC) The API server is down and you are unable to log in or use functions properly. We are currently investigating. 2022年8月23日9:00(JST)〜 APIサーバーがダウンしており、ログインできない、機能が正常に利用できないなどの問題が発生しています。現在調査中です。 Unable to access the workspaces https://status.ovice.io/incident/107789 Mon, 08 Aug 2022 06:30:00 -0000 https://status.ovice.io/incident/107789#08357f20b0d4183d2437d0445fba453adf30976b5d3d2ee9e3c19ca7216e5f2c Aug 8, 2022, 6:30(UTC) There was an issue that users were unable to access the workspace. It has been resolved now. 2022年8月8日 15:30(JST) スペースへのアクセスができない障害が発生しておりましたが、現在復旧しました。 Unable to access the workspaces https://status.ovice.io/incident/107789 Mon, 08 Aug 2022 05:17:00 -0000 https://status.ovice.io/incident/107789#d124605cb6147920ad7070af315149b066a865b242f0cab14a092ce58fecccb1 Aug 8, 2022, 5:17(UTC) Users were unable to access the workspace but it is recovered now. We are monitoring the recovery. 2022年8月8日 14:17(JST) スペースへのアクセスができない障害が発生しておりましたが、現在回復しました。経過を引き続きモニタリングしてまいります。 Unable to access the workspaces https://status.ovice.io/incident/107789 Mon, 08 Aug 2022 04:05:00 -0000 https://status.ovice.io/incident/107789#ec36f602e765870b90db55e2479bda6771d09a92afd19692312fe8b3c94d1879 Aug 8, 2022, 04:05(UTC) Users are currently unable to access the workspaces or use functions properly. We are currently investigating. 2022年8月8日 13:05(JST) スペースへアクセスにできない、機能が正常に利用できないなどの問題が発生しています。現在調査中です。 API server down https://status.ovice.io/incident/106595 Wed, 03 Aug 2022 03:40:00 -0000 https://status.ovice.io/incident/106595#a592b6e1a9daba3520e2433b5b65124e5cb25b0d1ac00ecd89a6596f66a9cd96 The cause has been identified and a fix has been released. 原因を特定し、修正のリリースが完了しました。 API server down https://status.ovice.io/incident/106595 Wed, 03 Aug 2022 00:45:00 -0000 https://status.ovice.io/incident/106595#57603bb773a2be9741f526917104b62e9157f5f7648d00fe605b2ba4c9f1b7b1 Aug 3, 2022, 0:40(UTC) The API server has recovered. The cause is still under investigation. 2022年8月3日9:40 APIサーバーは回復しました。原因については引き続き調査中です。 API server down https://status.ovice.io/incident/106595 Wed, 03 Aug 2022 00:17:00 -0000 https://status.ovice.io/incident/106595#b51e89a76d5624444515b4ae80218bdb33e73442e172bd3dd2158df26d8be1d7 API server down Aug 2, 2022, 23:50(UTC) The API server is down and you are unable to log in or use functions properly. We are currently investigating. 2022年8月3日8:50(JST)〜 APIサーバーがダウンしており、ログインできない、機能が正常に利用できないなどの問題が発生しています。現在調査中です。 Unable to log in problem https://status.ovice.io/incident/105480 Fri, 29 Jul 2022 03:20:00 -0000 https://status.ovice.io/incident/105480#687490d659a98fd687aced15949ffeb56ed71e5a9ec473bf9c0e94184f82e630 July 29, 2022, 2:50(UTC)〜2:55(UTC) There was a problem that prevented logging in to the space. It has been restored. 2022年7月29日11:50(JST)〜11:55(JST) スペースへのログインができない障害が発生しておりましたが、復旧しました。 Problem of being disconnected from space https://status.ovice.io/incident/97273 Sun, 19 Jun 2022 06:30:00 -0000 https://status.ovice.io/incident/97273#2662dc7dd2109412e7610585d57e5e21554bbc37902c0001a8a71d6c9420a3f5 June 19, 2022, 5:15(UTC)〜6:30(UTC) One of servers were down and some users were unable to access, but access has been restored. 2022年6月19日14:15(JST)〜15:30(JST) 一部サーバがダウンし、一部のユーザのアクセスができない状態でしたが、復旧しました。 Problem of being disconnected from space https://status.ovice.io/incident/94406 Mon, 13 Jun 2022 02:53:00 -0000 https://status.ovice.io/incident/94406#1da709864668d3ae08f90552f5c019e0602e427b958339fb526249e134266ea2 June 13, 2022, 2:30(UTC) The system has been restored. The cause continues to be under investigation. 2022年6月13日11:30(JST) システムは復旧しました。 原因は引き続き調査中です。 Problem of being disconnected from space https://status.ovice.io/incident/94406 Mon, 13 Jun 2022 01:58:00 -0000 https://status.ovice.io/incident/94406#a27abe5a6cdc266c3057c7d81ba050b358b6d0b7a787eeb641cb56db1bad63c8 June 13, 2022, 1:00(UTC) The problem of frequent communication disconnections is occurring. We are currently investigating. 2022年6月13日10:00(JST) 通信が頻繁に切断される問題が発生しています。現在調査中です。 500 Server error displayed when access the workspace https://status.ovice.io/incident/75879 Mon, 14 Mar 2022 14:15:00 -0000 https://status.ovice.io/incident/75879#fca389a9f5bf7b9f374a3deee00743b73fa6d120c4bafff5d6fb9ce7acde2601 March 14, 2022, 14:15(UTC) The inaccessible issue is resolved now. 2022年3月14日23:15(JST) スペースへ入室できない障害について、復旧いたしました。 500 Server error displayed when access the workspace https://status.ovice.io/incident/75879 Mon, 14 Mar 2022 13:50:00 -0000 https://status.ovice.io/incident/75879#782135561ea6e01556df4ea4379ad40ce4840ea3769e710da2685115c38db47d March 14, 2022, 13:50(UTC) A server error page is displayed when the user tried to access the workspace. We are currently investigating the cause. 2022年3月14日22:50(JST) エラーページが表示され、ユーザーがスペースへ入室できない状態が発生しています。現在原因調査中です。 Error might occur due to the instability of the server https://status.ovice.io/incident/72767 Mon, 28 Feb 2022 20:12:00 -0000 https://status.ovice.io/incident/72767#12e31d509e9ee66859756d5a86c020dc3656562ae9b6e5a0dda083dc5e6b50bb February 28, 2022, 7:30(UTC) We have completed the correction process as scheduled. 2022年3月1日5:00(JST) 予定通り修正作業を完了しました。 Error might occur due to the instability of the server https://status.ovice.io/incident/72767 Fri, 25 Feb 2022 07:30:00 -0000 https://status.ovice.io/incident/72767#3fa1ff58aa1db4887e45c69e36d6cf200879a187d4a78dfd6edbadecca498a76 February 25, 2022, 7:30(UTC) We are currently working on a fix for this issue, and it is expected to have a significant impact on existing services. In order to avoid further inconvenience, it is expected to take a few days to confirm the operation before the release. At this time, we are planning to release the software between 19:00 and 20:00 (UTC) on February 28. If there is any change in the release schedule, we will notify you. 2022年2月25日16:30(JST) 現在検討しております本問題への修正内容について、既存のサービスへの影響が大きい修正となる見込みです。さらなるご不便をお掛けしないよう、リリースまでの動作確認に数日を要する見込みです。現時点では、3月1日(火)4:00〜5:00(JST)のリリースを予定しております。リリース予定が変更となる場合は、あらためて連絡させていただきます。 Error might occur due to the instability of the server https://status.ovice.io/incident/72767 Fri, 25 Feb 2022 06:02:00 -0000 https://status.ovice.io/incident/72767#7a2239f123aa40071abc585706ec203e08dc407d28d1c16baf388e5ae1b238e2 February 25, 2022, 6:00(UTC) Users might experience disconnection or being kicked out of the workspace during the meeting due to the instability of the SFU server. We are currently investigating the cause. 2022年2月25日15:00(JST) SFUサーバーが不安定�のため、不定期的にミーティングが切断されて、ワークスペースから追い出される可能性があります。現在原因調査中です。 Error might occur due to the instability of the server https://status.ovice.io/incident/71002 Thu, 17 Feb 2022 12:05:00 -0000 https://status.ovice.io/incident/71002#0bf51c18dfa22fbb3053326c5f236c228da6d5c6a774a675158f0405aec93704 As a result of automatically increasing or decreasing the number of servers depending on the load, there were cases where reboots were triggered under certain conditions. When this happened, meetings were disconnected or people were forced to leave the space. We have fixed the problem so that the reboot process will not run under certain conditions. We apologize for the inconvenience caused over a long period of time. 負荷に応じて自動でサーバーの数を増減するように対応した結果、特定の条件下で再起動がかかってしまうケースがあり、そのときに会議が切断したり、スペースから退出させられる事象が発生しておりました。 特定の条件下において、再起動処理が走らないように対応いたしました。 長時間に渡りご不便をお掛けし、申し訳ございませんでした。 Error might occur due to the instability of the server https://status.ovice.io/incident/71002 Tue, 15 Feb 2022 04:29:00 -0000 https://status.ovice.io/incident/71002#0260a941af429fa5677cd26aca893145a63ac1f81d41be5a24361daae4cade79 Users might experience disconnection or being kicked out of the workspace during the meeting due to the instability of the SFU server. We are now looking into the issue. SFUサーバーが不安定�のため、不定期的にミーティングが切断されて、ワークスペースから追い出される可能性があります。現在修正中です。 SFU Server Replacement https://status.ovice.io/incident/67520 Sun, 13 Feb 2022 21:00:00 +0000 https://status.ovice.io/incident/67520#cba5af3a3619a5c0dfd5a876f57d558ab8558f0616bc8e3cead94e407273f828 Maintenance completed SFU Server Replacement https://status.ovice.io/incident/67520 Sun, 13 Feb 2022 21:00:00 +0000 https://status.ovice.io/incident/67520#cba5af3a3619a5c0dfd5a876f57d558ab8558f0616bc8e3cead94e407273f828 Maintenance completed SFU Server Replacement https://status.ovice.io/incident/67520 Sun, 13 Feb 2022 19:00:00 -0000 https://status.ovice.io/incident/67520#3a470da6dc9f243dc23543319b7e19e1b4a7f10b6b5489ff4da9748c7ff30ddf The whole application will be down due to SFU server replacement. The expected duration is 2 hour. SFU Server Replacement https://status.ovice.io/incident/67520 Sun, 13 Feb 2022 19:00:00 -0000 https://status.ovice.io/incident/67520#3a470da6dc9f243dc23543319b7e19e1b4a7f10b6b5489ff4da9748c7ff30ddf The whole application will be down due to SFU server replacement. The expected duration is 2 hour. SAML login issues https://status.ovice.io/incident/63341 Wed, 22 Dec 2021 01:15:00 -0000 https://status.ovice.io/incident/63341#e0a28d63b5d71b4273dcd3e99d148e3376ed68f87a8cffb7d0352166032c0455 There was a configuration mistake in our web server. We've identified the issue and provided the fix. We're keeping an eye out on ongoing problems but they should be resolved shortly. SAML login issues https://status.ovice.io/incident/63341 Wed, 22 Dec 2021 01:00:00 -0000 https://status.ovice.io/incident/63341#9c4bf6e7d46f9b6dd5ed3a49988f6e827c1c92c900d79fa6ee2880d58861f534 There were some issues with our SAML login. We're looking into the problem. Some users cannot access the echo server. https://status.ovice.io/incident/63234 Tue, 21 Dec 2021 06:59:00 -0000 https://status.ovice.io/incident/63234#917203485016023eb10ced5f39e0cd6d0af5db20e36d16acb5184222ab558ce4 Some users were experiencing the following problems for about 20 minutes. ・Unable to enter/exit the meeting room ・Pictograms are not updated. ・Unable to change the background Some users cannot access the echo server. https://status.ovice.io/incident/63234 Tue, 21 Dec 2021 06:59:00 -0000 https://status.ovice.io/incident/63234#917203485016023eb10ced5f39e0cd6d0af5db20e36d16acb5184222ab558ce4 Some users were experiencing the following problems for about 20 minutes. ・Unable to enter/exit the meeting room ・Pictograms are not updated. ・Unable to change the background Some users cannot access the echo server. https://status.ovice.io/incident/63234 Tue, 21 Dec 2021 06:59:00 -0000 https://status.ovice.io/incident/63234#917203485016023eb10ced5f39e0cd6d0af5db20e36d16acb5184222ab558ce4 Some users were experiencing the following problems for about 20 minutes. ・Unable to enter/exit the meeting room ・Pictograms are not updated. ・Unable to change the background